Marketplace Terms and Conditions
Effective Date: February 15, 2026
Version: 4.0
Last Updated: February 13, 2026
These Marketplace Terms ("Marketplace Terms") govern the sale and purchase of paid games through the Beemi platform. These terms supplement and are incorporated into our Terms of Service.
1. Marketplace Overview
1.1 Platform Role
Beemi operates as a marketplace facilitator, NOT a merchant. This means:
- Creators are independent sellers who set prices and offer games for sale
- Beemi provides the platform, payment processing, and hosting infrastructure
- The sale contract is formed between the Creator (seller) and Player (buyer)
- Beemi is NOT the seller or owner of Creator-made games
- Beemi facilitates transactions and takes a commission for platform services
1.2 Commission Structure
Beemi retains a 30% platform commission on all paid game sales:
- Creator receives: 70% of the sale price
- Beemi receives: 30% for platform services, payment processing, hosting, and infrastructure
- Commission is calculated after payment processing fees
- Refunds and chargebacks are deducted from the Creator's 70% share
1.3 What You're Purchasing
Important: When you purchase a game, you are buying a
non-exclusive, non-transferable license to access and play that game on the Beemi platform. You are NOT purchasing:
- Ownership of the game or its intellectual property
- The right to redistribute, modify, or resell the game
- The source code or game files
- A physical product or downloadable file outside the Beemi app
2. For Buyers (Players)
2.1 Purchase Requirements
To purchase paid games, you must:
- Have a valid Beemi account
- Be at least 13 years old (or age of majority in your jurisdiction for financial transactions)
- Have authorization to use the payment method
- Accept these Marketplace Terms
2.2 Pricing and Payment
- All prices are set by Creators and displayed in USD (additional currencies may be added)
- Prices include any applicable sales tax or VAT at checkout
- Payment is processed securely through our payment provider (Stripe)
- You will receive an email receipt after purchase
- Purchased games appear in your "My Games" library
2.3 Access to Purchased Games
After purchase:
- You have indefinite access to the game through your Beemi account
- Access is tied to your account and cannot be transferred
- You can play the game unlimited times
- You can access the game on any device where you're logged in
- Game updates and bug fixes are provided free by the Creator
2.4 Refund Policy
7-Day Refund Window:
- You may request a refund within 7 days of purchase
- Refunds are available if:
- The game is non-functional or severely broken
- The game does not match its description
- You experience technical issues preventing gameplay
- You simply changed your mind (within 7 days)
- Refunds may be denied if:
- You have played the game for more than 2 hours
- You have a history of excessive refund requests (abuse prevention)
- The purchase was made more than 7 days ago
EU Consumer Rights: If you are located in the European Union, you have a 14-day withdrawal right for digital goods. By clicking "Purchase" and downloading the game, you expressly consent to immediate access and acknowledge that you waive your 14-day withdrawal right for this digital content. You can still request a refund under our standard 7-day policy above.
How to Request a Refund:
- Go to "My Purchases" in your account
- Select the game you want to refund
- Click "Request Refund" and provide a reason
- Refunds are typically processed within 3-5 business days
- You will receive an email when your refund is approved or denied
2.5 No Guarantee of Quality
Disclaimer: Beemi does not guarantee the quality, functionality, or suitability of any paid game. While we review games before approval, Creators are solely responsible for the quality and functionality of their games. You purchase games "as is" with the protections of our refund policy.
2.6 Game Removal
If a Creator unpublishes a paid game or their account is terminated:
- You retain access to games you've already purchased
- We will make reasonable efforts to keep purchased games accessible
- In cases of legal violations or malicious content, we may remove access and issue automatic refunds
3. For Sellers (Creators)
3.1 Eligibility to Sell
To sell games on the marketplace, you must:
- Be at least 18 years old
- Complete identity verification (KYC) through our payment processor
- Provide required tax information (W-9 for US, W-8BEN for international)
- Have a valid bank account or PayPal account for payouts
- Accept the Developer Agreement and these Marketplace Terms
- Comply with all applicable laws in your jurisdiction
Age Requirement: Sellers must be 18 or older. We do NOT accept parental consent for minors to sell. This is required by our payment processor and applicable financial regulations.
3.2 Identity Verification (KYC)
All sellers must complete Know Your Customer (KYC) verification:
- Provide your legal name and address
- Submit government-issued ID (passport, driver's license, etc.)
- Verify your date of birth (18+ confirmation)
- Verification typically takes 1-3 business days
- You cannot receive payouts until verification is complete
- We use Stripe Identity or equivalent service for secure verification
3.3 Tax Responsibilities
Important Tax Information:
- You are solely responsible for all taxes on your earnings
- Beemi is required to report earnings to tax authorities
- US Creators: You will receive Form 1099-K if you earn $600+ per year
- International Creators: You must provide Form W-8BEN
- You may be required to pay income tax, self-employment tax, and VAT (depending on jurisdiction)
- Consult a tax professional for your specific situation
3.4 Pricing and Listing Games
As a Creator, you have control over pricing:
- Set prices between $0.99 and $49.99 (limits subject to change)
- Change prices at any time (does not affect existing purchases)
- Offer temporary discounts or sales
- Provide accurate game descriptions, screenshots, and categories
- Disclose any content warnings (violence, adult themes, etc.)
3.5 Game Approval Process
All paid games undergo review before being listed:
- Submission: Submit game for review when ready
- Review: Beemi reviews for quality, functionality, and policy compliance (24-72 hours)
- Approval: Game goes live on marketplace
- Rejection: You receive feedback and can resubmit after fixes
Review Criteria:
- Game is fully functional and playable end-to-end
- No game-breaking bugs
- Description accurately represents the game
- No copyright or trademark infringement
- Complies with Acceptable Use Policy
- Meets minimum quality standards (not spam or low-effort)
- Price is reasonable for content provided
3.6 Prohibited Content & Mechanics
Strictly Prohibited:
- ❌ Gambling mechanics: No real-money betting, loot boxes, or random paid rewards
- ❌ Pay-to-win tournaments: No paid entry with cash prizes
- ❌ Infringing content: No copyrighted characters, music, or assets without license
- ❌ Malicious code: No viruses, exploits, or data harvesting
- ❌ Misleading marketing: No false claims about gameplay or features
- ❌ Inappropriate content: No pornography, extreme violence, hate speech
- ❌ Scams: No fake games, placeholder content, or non-functional products
3.7 Revenue and Payouts
Payout Schedule:
- Payouts processed monthly (around the 15th of each month)
- Minimum payout threshold: $25
- Earnings below threshold roll over to next month
- First payout has a 30-day hold (fraud prevention)
What Reduces Your Payout:
- Refunds issued to buyers (deducted from your 70% share)
- Chargebacks (disputed charges - deducted plus $15 chargeback fee)
- Payment processing fees (already accounted for in 70/30 split)
Payout Methods:
- Bank transfer (ACH for US, SWIFT for international)
- PayPal (where available)
- You can change payout method anytime in your Creator Dashboard
3.8 Earnings Dashboard
Track your revenue in real-time:
- Total lifetime earnings
- Pending payout amount
- Revenue per game
- Refund and chargeback history
- Purchase transaction log
- Tax documents (1099-K, earnings statements)
3.9 Chargebacks
A chargeback occurs when a buyer disputes a charge with their bank:
- You are responsible for chargebacks on your games
- Chargeback amount + $15 fee deducted from your earnings
- High chargeback rate (>2%) may result in account suspension
- You can provide evidence to dispute invalid chargebacks
- Best prevention: Accurate descriptions, functional games, good support
3.10 Creator Support Obligations
As a seller, you should:
- Respond to buyer questions and feedback
- Fix bugs and maintain your paid games
- Update games for platform compatibility
- Provide refunds when appropriate
- Be reachable through Beemi messaging system
Recommended response time: 48 hours for buyer inquiries
4. Intellectual Property
4.1 Creator Rights
- You retain full copyright ownership of your games
- You grant Beemi a non-exclusive license to host, distribute, and market your game
- You can sell your game on other platforms (non-exclusive)
- You can unpublish your game anytime (existing buyers retain access)
4.2 Creator Warranties
By listing a paid game, you warrant that:
- You own all rights to the game and its assets
- You have proper licenses for any third-party content
- The game does not infringe any copyrights, trademarks, or patents
- The game does not violate any laws
- You have the right to sell and distribute the game
4.3 Copyright Infringement
If your game infringes someone else's intellectual property:
- We will remove the game immediately upon receiving a valid DMCA notice
- You may be required to issue refunds to all buyers
- You may be liable for damages to the copyright owner
- Repeat infringers will be permanently banned
- See our DMCA Policy for details
5. Platform Rights and Moderation
5.1 Right to Remove Games
Beemi reserves the right to remove any paid game:
- That violates our policies or applicable laws
- That receives excessive refund requests or complaints
- That is non-functional or severely broken
- That infringes third-party intellectual property
- That contains malicious code or security vulnerabilities
- At our sole discretion if we deem it harmful to the platform
When we remove a game:
- We will notify you via email with reason
- Buyers may receive automatic refunds (deducted from your earnings)
- You can appeal the decision
- Repeated violations may result in account termination
5.2 Account Suspension or Termination
We may suspend or terminate your selling privileges if:
- You violate these terms repeatedly
- You have excessive chargebacks (>2% of sales)
- You have excessive refunds (>10% of sales sustained over 30 days)
- You engage in fraud or manipulation
- You provide false information during KYC
- You upload malicious or illegal content
If your account is terminated:
- You forfeit any pending payouts below the minimum threshold
- Earned amounts above threshold will be paid after 90-day hold period
- All your games will be unpublished
- You may be banned from creating new accounts
6. Fraud Prevention
6.1 Prohibited Activities
Strictly Prohibited:
- Purchasing your own games to inflate sales
- Coordinating fake purchases with friends/family
- Manipulating rankings or reviews
- Creating multiple accounts to circumvent restrictions
- Using stolen credit cards
- Refund abuse (buying, playing, refunding repeatedly)
6.2 Fraud Detection
We actively monitor for fraudulent activity:
- Automated detection systems flag suspicious patterns
- Manual review of flagged transactions
- Payout holds for suspicious accounts (30-90 days)
- Account termination for confirmed fraud
- Cooperation with law enforcement when necessary
7. Disclaimers and Liability
7.1 Platform Disclaimers
Important Disclaimers:
- Beemi is a facilitator, NOT a merchant or seller
- We do not guarantee the quality, safety, or legality of any paid game
- Creators are solely responsible for their games
- We do not guarantee any specific revenue or sales volume
- We do not guarantee uninterrupted access to the marketplace
- Payment processing is subject to third-party provider terms
7.2 Limitation of Liability
To the maximum extent permitted by law:
- Beemi is not liable for disputes between Creators and Players
- Beemi is not liable for Creator earnings or lost revenue
- Beemi is not liable for payment processing errors or delays
- Beemi's total liability is limited to the amount paid in the specific transaction
- Beemi is not liable for indirect, consequential, or punitive damages
7.3 Indemnification
For Creators: You agree to indemnify and hold harmless Beemi from any claims, damages, or expenses arising from:
- Your games or content
- Your breach of these terms
- Infringement of third-party rights
- Your interactions with buyers
8. Changes to Marketplace Terms
8.1 Updates
We may update these Marketplace Terms:
- We will notify you at least 30 days before material changes
- Notification via email and in-app announcement
- Continued use of the marketplace constitutes acceptance
- If you disagree, you may unpublish your games and stop using the marketplace
8.2 Commission Changes
If we change the commission structure:
- We will provide at least 90 days' notice
- Existing games can be grandfathered at old rate (at our discretion)
- You can unpublish games if you disagree with new rates
9. Dispute Resolution
9.1 Between Buyers and Creators
If you have a dispute about a game purchase:
- Try to resolve directly: Contact the Creator through Beemi messaging
- Request refund: Use our refund request system
- Contact Support: If unresolved, contact support@beemi.app
- Chargeback: As a last resort, dispute with your bank (but this hurts the Creator)
9.2 With Beemi
Disputes with Beemi regarding marketplace transactions are subject to the arbitration clause in our Terms of Service.
10. International Considerations
10.1 Currency
- All transactions currently in USD
- Multi-currency support planned for future
- Exchange rates for international creators determined by payment processor
10.2 Taxes by Jurisdiction
- US: Sales tax collected where required (handled by platform)
- EU: VAT collected and remitted (handled by platform or MoR service)
- Other: GST/VAT collected as required by law
- Creators are responsible for income tax in their jurisdiction
10.3 Payout Delays for International Creators
- International wire transfers may take 5-10 business days
- Additional verification may be required for certain countries
- Some countries may have restricted payout options
11. Contact and Support
11.1 For Buyers
- Refund requests: Use in-app refund request form
- Payment issues: support@beemi.app
- Game complaints: Report through game page
11.2 For Creators
- Payout questions: payments@beemi.app
- Tax questions: Consult your tax professional (we cannot provide tax advice)
- Game approval questions: creators@beemi.app
- General support: support@beemi.app
11.3 Legal Questions
- DMCA notices: dmca@qenetech.com
- Legal inquiries: legal@qenetech.com
- Privacy questions: privacy@qenetech.com